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Welcome to Domestico , Bringing convenience to you!

Standard Return Policy

You can initiate a return within 7 days of delivery for a full refund.* You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 10 days of delivery . We inspect all returned items and award a partial refund for opened or used products. If the return is as result of our error or defective product, we will refund the full cost of the merchandise and delivery charges.

Defective Product and Returns Due to Our Error

You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty.** Your return delivery charges will be refunded.

When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return delivery fees will apply and/or a partial refund may be issued.

Warranty

Items under the warranty would be refolded, repaired or replaced .

The warranty period for each Furniture Category.

  1. Home Furniture - 12 months
  2. Office Furniture - 2 Months

Non-returnable Items

The following items are non-returnable and we offer no refunds:

  1. Custom Designed furniture.
  2. Items inspected in our showroom before placing an ordering.
  3. Items paid using installment payment plan.

How to return

Call our customer service representative on 08091862000 or send an email to sales@domestico.com.ng with the following details:

  1.  The reason you want to return thre furniture
  2. The name of furniture
  3. Attach a copy of the invoice